Fake Microsoft/Apple tech support claiming device is infected/hacked and requesting AnyDesk/TeamViewer remote access install — a high-frequency, high-loss fraud primarily targeting non-technical users.
tech-support-remote-access-phish
What this tier means
High-confidence threat indicator — phishing, impersonation, BEC, or scam pattern. Strong contributor to the trash decision.
How Gorganizer detects this
Fake Microsoft/Apple/antivirus tech support claiming the recipient's device is infected or hacked and requesting AnyDesk or TeamViewer download for a "remote session" — tech support scam targeting non-technical users. The FBI and FTC consistently list this as one of the highest-frequency and highest-loss fraud types for older adults. Once remote access is granted, attackers drain bank accounts, install ransomware, or harvest credentials. Detection: Microsoft/Apple/tech support + computer infected/compromised/hacked/virus + download AnyDesk/TeamViewer/remote access action + no List-Unsubscribe + no In-Reply-To + not protected sender. Trash score: +5. Source: GC1-R21; FBI IC3 tech support fraud advisory 2025; FTC tech support scam alert.
False-positive guard
Every signal in Gorganizer feeds a multi-module score — never a sole verdict. This is a threat-tier signal — it adds a strong contribution to the trash score. The full pipeline still requires convergence across multiple modules + a margin over the safety floor before deletion happens, and Gmail's trash (30-day recovery) is always used — never permanent delete.
About the scoring engine
Gorganizer's scoring engine emits over 1,800 signals across six modules — headers, sender, subject, body, attachments, and structural metadata. Every email is scored by every module independently; the final verdict requires multiple modules to agree and the trash score to beat the safety floor by a margin.
Sacred safety guards — never delete starred emails, replies, calendar invites, receipts/invoices, or attachments — apply unconditionally regardless of any signal.
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